Unusual Tours are divided into categories which can be seen on the city page or moving the cursor to "All tours" on the top line on any page of the site.

Send your request for a tour guide. This can be done directly from the tour page - below the description in the section "Ask your question".

After the advance payment you will receive a letter with an electronic ticket comprising contacts of your guide.

The “booking” is a confirmation of your participation. On Sputnik8.com a confirmation of participation in the excursion is a prepayment of of the ticket’s price.

After the advance payment you will receive a letter with an electronic ticket comprising information about the tour: the date, time and venue, tips how to find your guide, his phone number and email address. At the same moment the guide receives a notification that you have booked his tour - the date and time of the meeting, the number of people, your name and phone number.

It will be shown in an e-ticket from the confirmation letter which you receive after booking.

Usually you can see dates on the page of a tour. If selected tour is upon request, you need to send a message with a desired date to the guide using “Ask your question” section.

If correspondence with the guide did not exist before. Go to the page with a tour. If you see the "book" button bellow the tour description, select a convenient date and press the button - you will be redirect to the payment page.
If you've sent the request. Please wait until the tour guide will offer you a specific day and time or remind him that he should do so. When this happens, right on the page of a chat with a guide you will see a button "Go to payment ". Click it, you will be redirected to the payment page .

We work with a prepaid. It can be produced online through the website.

Perhaps you've already sent a message on the site or have booked a tour - in this case there is an automatic registration. Please, check your mailbox for a registration letter from Sputnik8.com - it indicates the username and the password. Otherwise send us an email with the subject "I can not login to the site" to [email protected]

You should go to the top line on any page, click "Register" or one of the icons of social networks.

Yes, it’s possible. In this case you will be registered automaticly.

Yes, it’s possible. In this case you will be registered automaticly.

Perhaps you've already sent a message on the site or have booked a tour - in this case there is an automatic registration. Please check your mailbox for a registration letter from Sputnik8.com - it indicates the username and the password. Otherwise send us an email with the subject "I can not login to the site" to [email protected].

A full list of cities can be seen by clicking on the name of the city on the top line on any page.

Yes, you can find them in the category "Highlights". Place your cursor over "All tours" on the top line on any page of the site, it will expand the categories. Click on "Highlights".

Unusual Tours are divided into categories which can be seen on the city page or moving the cursor to "All tours" on the top line on any page.

If you want to see excursions in English, you just need to change the language of the site - check the upper right corner of any page .

There is no specialized search for languages yet. You can check which languages can be carried the tour by looking at flags of countries that are on the right side of description.

This window is for communication with customer support. If you have an urgent question, write it in this box.

You can send your request for a tour guide. This can be done directly from the tour page - below the description in the section "Ask your question"

You will get it on the email address in the e-ticket along with all information about the tour after you made an advance payment.

You can write a message with any questions to your guide. The guide receives SMS about it - your question will not be missed.

You can send your message to the guide directly from the tour page - below the description in the section "Ask your question".

Yes, it’s possible. In this case you will be registered automaticly

It is prohibited until the tour will be prepaid. After payment the guide will receive an email with your phone number (listed in your profile) together with details of the booking.

The “booking” is a confirmation of your participation. On Sputnik8.com a confirmation of participation in the excursion is a prepayment of of the ticket’s price.

If tour includes a date and time that suits you, simply click on the "Book" button . If there is no suitable date or no date at all, go to the section "Ask your question", choose the most convenient dates and enter your question in the message box.

From 7 to 2 days before the tour.

It is necessary to find it out from the guide directly. Please send a request on the page of selected tour.

The “booking” is a confirmation of your participation. On Sputnik8.com a confirmation of participation in the excursion is a prepayment of of the ticket’s price.

Yes, it’s possible. In this case you will be registered automaticly.

If correspondence with the guide did not exist before. Go to the page with a tour. If you see the "book" button bellow the tour description, select a convenient date and press the button - you will be redirect to the payment page.
If you've sent the request. Please wait until the tour guide will offer you a specific day and time or remind him that he should do so. When this happens, right on the page of the chat with the guide you will see a button "Go to payment ". Click it, you will redirect to the payment page .

We work with a prepaid. It can be produced online through the website.

It's impossible. We work with a prepaid. It can be produced online through the website.

You can pay directly on the site if there are dates on the tour page. If there are not, you should previously send a request for a tour.

After the advance payment you will receive a letter with an electronic ticket comprising information about the tour: the date, time and venue, tips how to find your guide, his phone number and email address. At the same moment the guide receives a notification that you have booked his tour - the date and time of the meeting, the number of people, your name and phone number.

It will be shown in an e-ticket from the confirmation letter which you receive after booking.

Usually you can see dates on the page of a tour. If selected tour is upon request, you need to send a message with a desired date to the guide using “Ask your question” section.

You should choose “Ask your question” tab below the description of tour and enter your question in the message box.

If it is not written on the page, send a request for a tour from a message box and ask your question.

If it is not mentioned in the tour description, you can ask your guide directly using “Ask your question” tab.

The minimum and maximum number of persons indicated on the right of the page tour descripton.

You can send your request for a guide. This can be done directly from the tour page - just use “Ask your question” tab.

If it is not mentioned on page, then no.

After the advance payment you will receive a letter with the electronic ticket comprising contacts of your guide.

Sputnik8.com doesn’t arrange transportation, it can be done by a guide. If you are interested in transportation you can ask your guide directly using “Ask your question” tab.

If the minimum number of participants of the tour is one, then yes. If the minimum number of participants is more, you can make a request to a guide in the message window.

It is necessary to specify it with a guide. You can ask your guide directly using “Ask your question” tab.

If the information from the tour description is not enough, you can send a request to the guide from the message window.

You can find this information on the right side from the tour description. Languages appears as national flags.

The price is shown on the information panel to the right of the description of the excursion. The price is per person per tour.

This should not be. Ask the guide why the price is different from the specified one. Write us a letter about this to [email protected] with the subject "Different price "

The price is per person. In some cases, especially when the price seems high, it is written in the description of tour that this is the price for a group. Read the description at the bottom of the tour.

In that which is provided on the description of the tour.

If it is not mentioned in the tour description, you can ask your guide directly using “Ask your question” tab.

This is possible in case the group is large. Only the guide makes a decision about discounts. To find it out , please send your request in the message window and ask a question about the price.

There are no special discounts. A guide may agree to reduce the price of the tour, this should be discussed with him. If you want to find it out, please send your request in the message window.

Sometimes you can find this information in the tour description. If it’s not mentioned, ask the guide.

After the advance payment you will receive a letter with an electronic ticket comprising information about the tour: the date, time and venue, tips how to find your guide, his phone number and email address. At the same moment the guide receives a notification that you have booked his tour - the date and time of the meeting, the number of people, your name and phone number.

Not yet. A certificate can be obtained only by email.

After the advance payment you will receive a letter with an electronic ticket comprising information about the tour: the date, time and venue, tips how to find your guide, his phone number and email address. At the same moment the guide receives a notification that you have booked his tour - the date and time of the meeting, the number of people, your name and phone number.

You can send it to the email of recipient. You can make your own creative packaging or postcard in which to write about an intangible gift that will wait dear friend on email.

Any tour the amount of which is less than the amount of the certificate.

Yes, it can be done.

The remaining amount can be spent on another tour.

No.

Both options are possible.

You should call your tour guide and warn him. Write a letter on [email protected] with the subject "To cancel the tour".

It depends on the case. You can read about our refund policyhere.

Write a letter on [email protected] with the subject "Refund for a cancelled tour". You should specify in it: name and surname of the person to which you have a reservation, tour dates and its name, the name of the guide. We will let you know how to get money.

The minimum and maximum number of persons indicated on the right of the page with a tour description.

You can send a request in the message window to ask a guide if he can make a tour for your group.

A guide or a tourist.

If in the description of excursions there are no restrictions, then yes. In any other case it is recommended to clarify with the guide directly.

Login to website under your name, go to the desired tour, scroll down - under the other reviews there is a button "Write a review", click it and write your review.

In the language in which the tour took place.

You need to write a review if your thoughts and impressions can help other travelers. In any case it should be informative and useful " for future generations".

On the tour reservation form or by sending a request.

A review should be useful for those who are going to go on tour, so it must be honest. Describe your experience - as expected coincided with reality, express your attitude to the tour.

With a tour guide. Send a request on the tour page.

With the customer support of Sputnik8.com. Write your question in the green box in the lower right corner of the site.

Write a letter on [email protected] with the subject "Refund for a cancelled tour". You should specify in it: name and surname of the person to which you have a reservation, tour dates and its name, the name of the guide. We will let you know how to get money.